A: Once you have placed an order, you will receive an order confirmation email containing a secure link to upload your photos. Simply click the link and follow the instructions. If you have any issues, you can also email your photos directly to me at: info@memoriesbyag.co.uk

A: Once your order is confirmed, i'll begin preparing your design. If your item requires personalisation, you'll be asked for the details through your confirmation link. Once i have everything i need, your order will be created with care and shipped to you.

A: Yes! For personalised photo or frame items, I can send you a design preview upon request. Just reply to your confirmation email and let me know.

A: Small changes may be possible if your order hasn't already gone into production. Please contact me as soon as possible with your order number, and i'll do my best to help.